why we are different
Everything we do is centered around improving outcomes – at all levels of healthcare. Our approach is integrated; we improve operations through “micro” changes in behavior, which is done by staff who experience the pain points on a daily basis. Better operations combined with engaged & empowered staff will result in better patient care. Each measurable level of improvement will positively impact the organization’s bottom line. Not only is our approach different, but also the partnerships we have formed will truly differentiate us in the market.
Healthcare Improvement Sciences is bringing to the industry practical solutions that will bring measurable and meaningful change to address the abundance of quality, safety, satisfaction, and fiscal challenges in the market.
Through our proprietary programs, experienced team, and best-in-class partners, we are poised to transform this industry now and support the long-term health and sustainability of our nation’s healthcare system.
MICHAEL HUNTER, PhD
FOUNDER | PRESIDENT | CEO
Dr. Hunter has a rare and proven ability to succeed in diverse organizations and industries. He is an experienced research scientist, project manager, writer, editor, and graphic designer. He has worked with numerous clients across the U.S. in education, market research & analytics, biomedical research, consulting, and healthcare.
Prior to starting HCIS, Dr. Hunter spent several years supporting military and civil health organizations as a biomedical research and development consultant. He has provided subject matter expertise in a variety of disciplines and has been a lead author or contributing author for dozens of technical reports for government organizations.
As a Translational Research Scientist at the National Cancer Institute, Dr. Hunter designed, developed, & managed multiple research projects and diverse teams; successfully developing a gene delivery system to treat rare blood diseases. His research has led to more than a dozen peer-reviewed publications, poster presentations, and invited talks.
CARL HUSA, MA
CHIEF INNOVATION OFFICER
Carl has had a few career lifetimes as an educator, biologist, technologist, analyst designer, and writer. He’s designed and taught courses on biological transmission electron microscopy, the design and implementation of TCP/IP network and the use of XML in medical writing. He’s discovered and documented requirements for payer system migration projects, taught business analyst teams to apply use cases, been a certified Scrum Master, and migrated healthcare payer data from mainframes to relational databases.
Carl has designed graduate level programs in population health that included data analytics, and created case studies and career simulations that use current topics as a vehicle for students to practice data analytics as if “in the wild.”
Carl is firmly focused on the needs of the customer, the user, the patient, the student, and apply the principles of design thinking and narrative to enable meaningful, relevant, effective experiences that resonate with the person’s story.
MARIE HATAM, MD, MBA
CHIEF MEDICAL OFFICER
Marie graduated from Vassar (BA), Cornell University Medical School (MD), Drexel University School of Business (MBA) and earned her Board Certification in Orthopaedic Surgery. Dr. Hatam has experience in operative and non-operative orthopaedics and occupational medicine. She has served as Medical Director, Senior Medical Director, Vice President of Medical Affairs and Chief Medical Officer in all lines of insurance, including indemnity healthcare, managed care, disability, Medicare/Medicaid, and Workers’ Compensation.
Dr. Hatam developed medical management programs at the local, state and national levels; and, served on a national board that evaluated new technology and recommended medical policies. She is an expert in utilization, case, and disease management; physician credentialing; quality improvement; pay for performance models; and, building and managing provider networks. Her current interests include team approaches to quality improvement, and addressing professional and organizational interventions for healthcare burnout.
KIRSTY SCARBOROUGH, MSc, BA (Hons)
VP OF TRAINING & DEVELOPMENT
Kirsty has over 15 years experience as an Operations Manager specialising in service delivery streamlining systems and processes to improve the stakeholder experience. Also specialising in training programs and lecturing in organizational behaviour, Kirsty has also worked as a consultant and associate lecturer for undergraduate and postgraduate students.
Kirsty combines her managerial and consulting experience to bring a unique form of experiential learning. Kirsty has developed a suite of courses that translates academic theories that can be applied to the workplace. Her approach of one to one coaching style teaching has had a positive impact with long lasting results.
JIM HUNTER, PhD
James M. Hunter, PhD, has over two decades of experience working in and partnering with higher education via consulting, fee-for-service and revenue-share business models. Jim has experience working and consulting in athletics; traditional admissions; adult, online and graduate admissions and academics; strategic initiatives and financial assessments. He earned a master’s degree in Organizational Leadership from Crown College and a PhD from the University of Minnesota in Organizational Leadership, Policy and Development with an emphasis in Higher Education Administration.
DIRECTOR OF CREATIVE SOLUTIONS